Coordinated care, close to home
DFW ConnectedCare exclusively uses the BSWQA network of more than 8,500 primary and specialty care providers, 87+ hospitals & ambulatory surgery centers, and 100+ outpatient facilities, laboratory & imaging service providers.
A LOT TO LOVE
Dallas-Fort Worth area only
Covered care is offered only by the BSWQA network in the DFW area. If you have covered dependents at college or living outside the metroplex, this option probably isn’t right for you.
Traveling
If you’re traveling outside the Dallas-Fort Worth area and need care, you have options, including telemedicine, eVisits, American’s onsite clinics, CVS MinuteClinics and clinics operated by Walmart. Only urgent and emergent care while traveling outside the DFW area will be covered.
Network
In the DFW area, there is no coverage outside the BSWQA network unless you use an emergency room for a true emergency. If you or one of your dependents is under the care of a provider outside the BSWQA network and no other provider can lead that care, this option may not be for you. To find providers in the BSWQA network, use the search at the top of this page.
Prescription Benefits
All of American’s medical options come with prescription benefits administered by CVS Caremark. To find an in-network pharmacy or if you need an electronic copy of your RX ID card, please log into the CVS Caremark Mobile App or visit the website.